Customer Relation Manager

Roles and Responsibilities

· Handling company key customers

· Provides customer service to customers in order to increase client satisfaction and portfolio growth.

· Researches new products or services that may enhance relationship with the client or fulfill the client's short- and long-term research needs.

· Indirect selling (cross-selling, up-selling, renewals)

· Post Sales account management

Technical Skills

• At least a Graduate.
• A degree in Management will hold you good
• Aggregate percentage of SSC / HSC or equivalent levels should be above 60 %
• Experience of min 1 year in MNC, Government, Research, ITO or a Software based organization would an added advantage
• Lebanese or other Arab Nationals would be preferred
• Excellent command over MS Office, Internet and Intranet

Personal Skills

• Excellent communication skills both in English and Arabic.
• Work well with teams or in a team environment
• Should have a pleasing Personality
• Internet Savvy
• Positive Attitude
• Capable of working Independently
• Willingness to re-locate