Zarca Interactive

Sample Employee Satisfaction Survey/ Sample Questions for Employee Satisfaction Survey

The employee internal satisfaction survey is for companies with multiple departments to determine the efficiency and effectiveness of those departments as perceived by their fellow employees.
This survey asks about your perceptions of various departments in The Company. Your honest feedback is greatly appreciated.
1.
When you contact the staff in this department with questions or problem-solving concerns, the information that you receive is best categorized as:
 
Highly Accurate
Generally Accurate
Somewhat Accurate
Inaccurate
Not Applicable
(a)
Accounting
(b)
Marketing
(c)
Human Resources
(c)
Training
(c)
Human Resources
2.
When you contact the staff in this department with questions or problem-solving concerns, the information that you receive is best categorized as:
 
Highly Reliable
Generally Reliable
Somewhat Reliable
Unreliable
Not Applicable
(a)
Accounting
(b)
Marketing
(c)
Human Resources
(c)
Training
(c)
Human Resources
3.
When you contact the staff in this department with questions or problem-solving concerns, the timeliness of the response is:
 
Very Prompt
Mostly Prompt
Somewhat Prompt
Not Prompt
Not Applicable
(a)
Accounting
(b)
Marketing
(c)
Human Resources
(c)
Training
(c)
Human Resources
4.
When you contact the staff in this department with questions or problem-solving concerns, the level of professionalism is:
 
High
Somewhat High
Somewhat Low
Low
Not Applicable
(a)
Accounting
(b)
Marketing
(c)
Human Resources
(c)
Training
(c)
Human Resources
5.
When you contact the staff in this department with questions or problem-solving concerns, the department:
 
Exceeds Your Expectations
Meets Your Expectations
Does Not Meet Your Expectations
Not Applicable
(a)
Accounting
(b)
Marketing
(c)
Human Resources
(c)
Training
(c)
Human Resources
6.
When you have to interact with this department to address an issue, are you satisfied to interact with any member of the department or only specific issue?
 
Any Member of Department
Specific People
Not Applicable
(a)
Accounting
(b)
Marketing
(c)
Human Resources
(c)
Training
(c)
Human Resources
7.
If there is anything else that you would like to share about working with any of the departments in The Company, please write it here:
Characters Remaining:
8.
In which department do you work?
Department 1
Department 2
Department 3
Department 4
9.
What is your primary work location?
Location 1
Location 2
Location 3
Location 4