Sample Employee Satisfaction Survey/ Sample Questions for Employee Satisfaction Survey
The employee internal satisfaction survey is for companies with multiple departments to determine the efficiency and effectiveness of those departments as perceived by their fellow employees.
This survey asks about your perceptions of various departments in The Company. Your honest feedback is greatly appreciated.
1.
When you contact the staff in this department with questions or problem-solving concerns, the information that you receive is best categorized as:
Highly Accurate |
Generally Accurate |
Somewhat Accurate |
Inaccurate |
Not Applicable |
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(a)
Accounting |
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(b)
Marketing |
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(c)
Human Resources |
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(c)
Training |
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(c)
Human Resources |
2.
When you contact the staff in this department with questions or problem-solving concerns, the information that you receive is best categorized as:
Highly Reliable |
Generally Reliable |
Somewhat Reliable |
Unreliable |
Not Applicable |
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(a)
Accounting |
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(b)
Marketing |
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(c)
Human Resources |
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(c)
Training |
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(c)
Human Resources |
3.
When you contact the staff in this department with questions or problem-solving concerns, the timeliness of the response is:
Very Prompt |
Mostly Prompt |
Somewhat Prompt |
Not Prompt |
Not Applicable |
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(a)
Accounting |
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(b)
Marketing |
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(c)
Human Resources |
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(c)
Training |
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(c)
Human Resources |
4.
When you contact the staff in this department with questions or problem-solving concerns, the level of professionalism is:
High |
Somewhat High |
Somewhat Low |
Low |
Not Applicable |
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(a)
Accounting |
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(b)
Marketing |
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(c)
Human Resources |
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(c)
Training |
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(c)
Human Resources |
5.
When you contact the staff in this department with questions or problem-solving concerns, the department:
Exceeds Your Expectations |
Meets Your Expectations |
Does Not Meet Your Expectations |
Not Applicable |
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(a)
Accounting |
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(b)
Marketing |
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(c)
Human Resources |
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(c)
Training |
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(c)
Human Resources |
6.
When you have to interact with this department to address an issue, are you satisfied to interact with any member of the department or only specific issue?
Any Member of Department |
Specific People |
Not Applicable |
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(a)
Accounting |
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(b)
Marketing |
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(c)
Human Resources |
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(c)
Training |
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(c)
Human Resources |
7.
If there is anything else that you would like to share about working with any of the departments in The Company, please write it here:
Characters Remaining:
8.
In which department do you work?
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Department 1 |
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Department 2 |
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Department 3 |
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Department 4 |
9.
What is your primary work location?
Location 1 |
Location 2 |
Location 3 |
Location 4 |