Touch Rules Manager and Survey Etiquette

Good survey etiquette would dictate that sending too many survey invitations to individuals who have taken at least one of your web surveys already can overwhelm them and prevent continued interest in participating.

That is why Zarca implemented Touch Rules Management. This powerful feature keeps track of how many invitations to web surveys have been sent to an individual and how many surveys they’ve already taken.

After a pre-set number of invitations sent within a given time or a particular number of surveys taken, respondents won’t receive any more invites for a specific amount of time.

By applying Touch Rules, Survey Administrators will notice a clear increase in response rates for surveys. Administrators aren’t in danger of creating survey fatigue and at the same time are preserving their survey relationships.

Manage Participant Contact with Touch Rules