Data Processing & Reporting

Reporting

SAMs know the value of surveying is in the actionable insights discovered during reporting.

Account managers are on hand to make sure you get the most out of Zarca’s extensive back-end reporting capabilities.

They will assist you in:

• choosing the right reports for your survey
• learning how to run reports
• sharing reports with colleagues

Sample Reporting Question
I need to combine response data from a group of paper-based surveys with data from our online surveys to run reports on all of the data. How do I do that?

SAM’s Answer
Import the response data from the paper-based survey into the platform and then under Report Manager, click “Merged Reports”. You’ll be asked to specify how many surveys you want to merge, which type of report you want to generate, and which questions, if not all of them, you want to merge. You will then have a full aggregation of data from multiple surveys to analyze and report on.

Data Processing

Your Strategic Account Manager (SAM) can assist clients in the processing of survey response data.

SAMs can help you with tasks like:

• aggregation of multi-modal survey data (i.e. responses collected from multiple mediums like online, paper-based, telephone, etc.)
• exporting of survey data into applications like Excel, CSV, and SPSS for further analysis and collaboration.

Sample Data Processing Question
We want to compare and contrast the data from last year’s employee satisfaction survey with that of this year’s survey. Last year’s survey data is in Excel spreadsheet format and this year’s data is stored within Zarca’s platform. How do we effectively analyze these two studies?

SAM’s Answer
The best method to compare/contrast a survey done within the platform with an external survey is to import the data from the external survey directly into a new survey in Zarca’s system. This way, you’ll be able to analyze results of both surveys within the platform, using any of our 11 robust “out-of-box” reports.