Employee Engagement studies explore factors that motivate employees to “go the extra mile” and cause them to feel vested interest in their organization’s success. Whereas employee satisfaction looks at drivers like pay equity and job security, employee engagement looks into professional development, personal accomplishment, work/life balance and ability to influence company’s direction. Engaged employees are not considered merely satisfied, or even motivated, they go beyond being committed to where they are advocates for their organization.
The three main areas in which employee engagement is most commonly measured include cognitive, emotional and behavioral. The list of drivers is extensive and multiple approaches exist. Drivers are further influenced by culture.