Client Support
One of the most comprehensive and
involved support teams available.

Interactive Training

Because Zarca is a do-it-yourself solution, we offer comprehensive training videos that instruct users on the basic, as well as finer, nuances of the Zarca system. Training is on-demand for all Zarca clients.

Videos include:

Create a Survey
Launch a Survey
Run Reports
Export Data

Create a Survey - This training video teaches users the basics of survey creation. It covers the following material:
  • Creating new surveys
  • Adding questions
  • Customizing fonts, colors and overall survey aesthetic
Launch a Survey - This training video teaches users how to customize survey email invitations and launch surveys. It covers the following material:
  • Understanding the different types of survey links and how they are used
  • Customizing email invitations
  • Distributing surveys
  • Navigating the Distribution Report
Run Reports - This training video teaches users how to run reports. It covers the following material:
  • Accessing, understanding and generating reports
  • Customizing reports
  • Exporting Reports
  • Saving Reports
  • Emailing reports to others to share data
Export Data - This training video teaches users how to export raw data. It covers the following material:
  • Preparing data for export
  • Exporting data to Excel, SPSS and other applications
Support Contact Information

US and Europe:
Phone: (703) 542-9551
Fax: +1-703-852-3901
Email:
Office Hours:
Mon - Fri 8:30 am to 8:00 pm ET

Middle East and Africa:
Tel: +971-4-3860444
Fax: +971-4-3860555
Email:
Office Hours:
Sun - Thu: 8 am to 5 pm GMT+4
Sat: 8 am to 2:30 pm GMT+4