Client Support
One of the most comprehensive and
involved support teams available.

Client Support

Zarca Interactive's Client Services Department is committed to a superior level of service, exceeding client expectations to not only prove ourselves as stewards of your organization's vision, but partners in its mission. It is our pleasure to work with you and we welcome you to the User Community!

Technical support

The Technical Support Team serves to provide answers to inquiries about the Zarca platform and works to understand client initiatives in order to provide the best - how-to - advice/information available.

Interactive training

Because Zarca is a do-it-yourself solution, we offer a comprehensive four-part training curriculum that instructs users on the basics as well as the finer nuances of the Zarca system. Training is an unlimited service provided to all Zarca clients. No matter the number of users at your organization, we train them all!

Professional Services

Averaging over 10 years of experience in surveys and survey methodology, our Professional Services team has expertise in associations as well as major vertical industries including healthcare, manufacturing, retail, finance and banking.

Strategic Account Management

The Strategic Account Manager serves to maintain an ongoing relationship with the client and ensure that clients maximize their use of the Zarca system, understand the expansive capabilities of the technology, and have an active partner with whom to strategize and develop their survey initiatives.
Support Contact Information

US and Europe:
Phone: (703) 542-9551
Fax: +1-703-852-3901
Office Hours:
Mon - Fri 8:30 am to 8:00 pm ET

Middle East and Africa:
Tel: +971-4-3860444
Fax: +971-4-3860555
Office Hours:
Sun - Thu: 8 am to 5 pm GMT+4
Sat: 8 am to 2:30 pm GMT+4